Privacy Policy
Effective Date: 1 January 2026
The Soweto Spring Colour Run (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and processed in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and all applicable South African legislation.
By accessing and using this website, registering for the event, purchasing tickets, merchandise, or submitting information through our website, you consent to the collection and processing of your personal information as outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following information:
- Full name and surname
- Contact details including email address and telephone number
- Billing and payment information
- Emergency contact details
- Participant information required for event registration
- Information submitted through contact forms
- Website usage and analytical data
- Marketing communication preferences
2. How We Use Your Information
Your personal information may be used to:
- Process event registrations and ticket purchases
- Fulfil merchandise orders
- Communicate important event updates
- Respond to enquiries and support requests
- Manage participant safety and emergency procedures
- Improve website functionality and user experience
- Send promotional and marketing communications where consent has been provided
- Comply with legal and regulatory obligations
3. Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.
While every effort is made to secure personal information, no internet-based system can be guaranteed to be completely secure.
4. Sharing of Information
We do not sell personal information to third parties.
Personal information may be shared with:
- Event partners and service providers involved in event management
- Payment processing providers
- Emergency and medical personnel where necessary
- Government authorities where required by law
All third parties receiving information are required to maintain appropriate security measures and confidentiality.
5. Marketing Communications
By registering for the Soweto Spring Colour Run or subscribing to our communications, you may receive updates, newsletters, promotional offers and event announcements.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions contained in our communications.
6. Cookies and Website Analytics
This website may use cookies, tracking technologies and analytics services to improve website performance and user experience.
Cookies may collect information regarding browser type, device information, pages visited and website interaction data.
Users may disable cookies through their browser settings, although this may affect website functionality.
7. Photography and Media
By participating in the Soweto Spring Colour Run, you acknowledge that photographs, video recordings and media content may be captured during the event.
Such content may be used for promotional, marketing, advertising and public relations purposes without compensation or further consent, subject to applicable laws.
8. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Object to the processing of personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Requests regarding personal information may be submitted through our contact channels.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.
Users access third-party websites at their own risk.
10. Website Monitoring & Security
For security, performance and maintenance purposes, this website may be monitored, logged and audited. Unauthorised attempts to access, modify or interfere with website functionality may result in legal action.
Visitor activity may be monitored to assist in fraud prevention, website security and service optimisation.
11. Website Design & Technical Management
This website has been designed, developed and is monitored by Iron Edge Design.
Iron Edge Design may have administrative access to website systems solely for the purposes of website maintenance, security monitoring, technical support, hosting management, performance optimisation and related services. Any access to personal information is conducted in accordance with POPIA and applicable confidentiality obligations.
12. Changes to This Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be published on this page and become effective immediately upon publication.
13. Contact Us
Should you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us through the contact details provided on this website.
By using this website, purchasing tickets, registering for events or submitting information, you acknowledge that you have read, understood and agree to this Privacy Policy.